Unlock Your Potential and Empower Your Humanitarian Team Members

Personalized guidance to gain independence, increase effectiveness, and address your specific challenges.

Schedule an appointment and let’s discuss your needs together:

Target Audience

Directors, Coordinators, Managers, Supervisors, Team Leads, and Humanitarian Workers.


Unlock Your Potential and Empower Your Humanitarian Team Members

Personalized guidance to gain independence, increase effectiveness, and address your specific challenges.

Target Audience

Directors, Coordinators, Managers, Supervisors, Team Leads, and Humanitarian Workers.

They Trust Us

Strengthen the capabilities, autonomy, and well-being of your teams to amplify the impact of your missions.


Gain Autonomy


Prioritize, Synthesize


Take a Step Back


Reorganize a Mission


Balance Work and Personal Life


Manage Stress


Put Meaning at the Heart of Action


Approach Funders


Manage Your Team


Improve Communication


Resolve Conflicts


Strengthen Team Cohesion


Fully personalized tracking to ensure real skill development

Just like in our humanitarian projects, the coaching process is results-driven and monitored by key performance indicators. These assessments are carried out by the beneficiaries themselves and their managers.

Real Examples of Objectives and Indicators, Developed and Evaluated by Beneficiaries and Their Managers:

HumAcco supports you throughout your humanitarian challenges

Remote Support

Everything is done remotely, allowing for greater schedule flexibility for individuals both at headquarters and in the field.

Customized Guidance

Sessions are one-on-one (except for team coaching) and are entirely devoted to the individual being coached and their objectives. I am bound by a confidentiality clause.

Certified Coach with 25 Years of Experience

Benefit from an experienced coach to maximize your results. We set objectives and timelines together.

Your Ally to Jointly Ensure the Success of Your Actions


Book your coaching session now

and receive an exceptional 50% discount


-50% off your coaching or mentoring session


Customer Review ⭐⭐⭐⭐⭐

« I was successfully coached by Rolland over a period of about 9 months. I have a very positive opinion of his support: Rolland is a coach with many qualities, and if I had to choose one word to describe him, it would be: accuracy. Indeed, Rolland has an accurate analysis of people and situations, coupled with his ability to find the right balance, the right words, the right tone, the right pace. This allows him to both identify blockages, but without ever offending; to advance thinking, but without ever rushing; to show solutions, but without ever imposing them… Beyond these coaching qualities, Rolland is a dynamic, joyful person, which made me prepare and go to coaching sessions with enthusiasm. A big thank you Rolland for this work that will serve me in the future! »

Cécile, Recruitment and Career Path Manager

Customer Review ⭐⭐⭐⭐⭐

« Rolland supported me following a complicated job transition after a career change combined with an absence of a manager and a high turnover in my new department suffering from the COVID crisis. He helped me set boundaries, think about my priorities and values. He especially taught me a lot about myself through various introspection exercises and listening. I am very grateful to him. Rolland has marked my professional journey. I recommend! »

Anne – Recruitment & Career Path Manager

Customer Review ⭐⭐⭐⭐⭐

« Rolland helped me a lot with coaching at a pivotal time for me. I realized that I was too demanding of myself thanks to very positive and encouraging feedback from various colleagues. I reconnected with my ambitions and was able to clearly redefine my project with a bonus action plan that still serves me. »

Gisèle GUIHO

Customer Review ⭐⭐⭐⭐⭐

« Rolland intervened in the context of a team-building workshop for the Children and Youth in Migration program team of the Terre des hommes Foundation (6 people). I was really impressed by the quality of the service offered and by the seriousness of the preparation for the event. Rolland proposed the ‘iceberg game’ and made us work on our relationships, behaviors, attitudes, exchanges, statuses, feelings, collective dynamics, and challenges, etc. The team and I really appreciated the exercise. We talked about it several times after the workshop because the experience marked us. This exercise allowed us to learn a lot about ourselves, our teammates, and the strengths of our team, as well as the points to improve. To be repeated in a year! »

Olivier Feneyrol

Customer Review ⭐⭐⭐⭐⭐

« Rolland accompanied a member of my team, whose job is to recruit and follow expatriates for Solidarités International. During the period considered, I was able to see the progress of the person coached by Rolland, in his interactions with me or with his colleagues. I particularly appreciated Rolland’s ability to distance himself from a structure he knows well, and the finesse of his positioning on the pro/personal boundary. »

Florent TURC – Recruitment & Career Path Manager – Solidarités International


Rolland Gueneau

🔸 40 emergency humanitarian missions in 25 countries

🔸 Worked at the headquarters of several NGOs

🔸 23 years of managerial experience

🔸 25 years of experience in security management

An expert in directing humanitarian missions and team management, he has completed over forty missions in crisis-stricken countries, worked in the headquarters of several associations, in various roles, often in the highest positions of responsibility. He holds a Master Coach title, is certified by the European Council of Professional Coaches, and specializes in the coaching of organizations, leaders, and teams.

Your Certified Coach

They Trust Me

Book Your 30-Minute Appointment

Discovery Call

During this call, we will assess your specific needs and discuss how I can help you or your team members grow.

Here are the criteria for scheduling an appointment:

– You are currently employed in the humanitarian sector, or aspire to be.
– You are ready to take action and apply the skills and strategies you will acquire during the program.
Looking forward to speaking with you soon,

Rolland Gueneau

Humanitarian Worker, Coach, and Founder of HumAcco

Frequently Asked Questions

Here are the answers to the most frequently asked questions about HumAcco coaching.

Who can benefit from coaching?

Any humanitarian worker can benefit as coaching is tailored to each individual’s specific needs. However, if the need is particularly technical (finance, logistics, WASH, FSL, etc.), coaching may not be the best method, as it mainly focuses on « soft skills » (management, leadership, prioritization, communication, stress management, etc.). Moreover, the coachee’s motivation is crucial: coaching cannot be imposed. For efficiency reasons, organizations usually reserve coaching for directors, managers, or supervisors but often make exceptions for positions and individuals with a significant impact on the organization.

What positions can you mentor?

I can mentor managerial and directorial positions, particularly « generalist » roles such as Mission Directors or Field Coordinators. Depending on the needs, if they are mainly managerial or organizational, I can also mentor managers or coordinators from all departments. There are dozens of specific skills in humanitarian management, and I don’t master all of them deeply enough to mentor them. So let’s discuss your specific needs!

How much does it cost?

It depends on the objectives and the time allocated. The price of a coaching session is 120 euros, a mentoring session is 180 euros. A complete 6-7 month program with 12-14 sessions costs 1200 euros.

How does the coaching work?

The « Beneficiary/their Manager/the Coach » triad will jointly validate the objectives to be achieved and the time allocated. Initially, the beneficiary will clarify their environment, situation, and individual functioning with the coach. They will identify bottlenecks, determine their options, set a strategy, and build their action plan. Throughout the process, the beneficiary will take steps to gradually achieve their objectives. Additionally, targeted training or mentoring sessions can be organized to overcome certain obstacles or accelerate the beneficiary’s progress. By the action plan stage, the coachee has usually already achieved most of their objectives.


How long does it take?

It all depends on the objectives. For a simple « know-how » goal, one session may sometimes suffice. For deeper work, a « coaching » approach, and multiple and complex objectives in the « know-how to be, » the process takes about 6 months. Sessions last from 1 to 1.5 hours and are spaced 1 to 2 weeks apart. Mentoring is generally shorter and can be implemented more intensively.

What's the difference between mentoring and coaching?

Mentoring is a transfer of skills from a more experienced person in a field to another. Coaching is a process that leads the coachee to find their own solutions; there is little or no skill transfer. Unlike standard training, both mentoring and coaching approaches are done directly and practically on the job at hand, not theoretically. The boundary is not always clear, as a good mentor also generally uses some coaching techniques.

How does your coaching differ from training?

Training is a transfer of skills, usually theoretical. Coaching is an « alliance between the coach and the beneficiary in a process that stimulates reflection and creativity to maximize their personal and professional potential » (ICF). Coaching is most often provided individually, and the coach focuses on developing the coachee’s potential and improving their performance by adapting to the difficulties and situations encountered. A wide range of important topics are usually covered during coaching, including time management, planning, leadership, communication, self-confidence, team cohesion, and work-life balance. The beneficiary refines the choice of projects they want to implement, and the coach helps them transform their attitudes and skills if relevant to their success.

Customized Coaching and Mentoring for Humanitarian Professionals


Personal and Team Coach for Humanitarian Organizations

During my military experience as a marine paratrooper, and then through the multiple emergency humanitarian missions I’ve led around the world and in various organizational headquarters, I’ve observed how seemingly ordinary people can tap into extraordinary inner resources when faced with exceptional events.

Unfortunately, I’ve also seen how committed and talented individuals can wear themselves out, become discouraged, and sometimes even collapse. Better self-awareness, a deeper understanding of their environment, active listening, more profound reflection, or simply more explicit recognition could have preserved them.

While on mission as a humanitarian manager, I dedicate as much time as possible to the human aspect. However, it’s clear that the often immense workload required of us doesn’t allow us to give our colleagues the time we’d like to, or that they deserve.

Moreover, managers don’t always have all the skills needed to identify or remove the obstacles that may arise among their colleagues. That’s why I decided to train in coaching methods to support humanitarian teams as a specialized resource exclusively dedicated to their professional and personal growth.


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